Accessibility

Access should not depend on how someone navigates. We are working to make Ask Bennett easier to use.

Ask Bennett is committed to improving the accessibility and usability of its website for people using different devices, browsers, input methods, assistive technologies, and personal accessibility settings.

Accessibility is ongoing work. When a barrier is reported, we want enough information to understand it, review it, and work toward an appropriate correction or alternative.

Report an Accessibility Issue Accessibility Help

Our Accessibility Commitment

A website experience that supports more ways to read, navigate, understand, and respond.

We continue reviewing the website structure, controls, content, forms, focus behavior, contrast, and motion to identify areas that can be improved.

Keyboard navigation

Important links, buttons, menus, and form controls should remain reachable without relying on a mouse.

Readable structure

Headings, sections, labels, and landmarks are used to help organize the page.

Visible focus

Interactive controls are designed to show where keyboard focus is currently located.

Reduced motion support

Visitors using reduced-motion preferences should receive a less animated experience.

Keyboard Access

Navigate links, buttons, menus, and disclosure controls with a keyboard.

Readable Contrast

Core content and controls use clear foreground and background contrast.

Text Enlargement

Website content is designed to remain usable when browser zoom is increased.

Reduced Motion

Motion and transitions are reduced when the visitor requests reduced movement.

Our Approach

Accessibility is considered across content, controls, structure, and support.

Our goal is to reduce barriers that can prevent someone from understanding the website, navigating to important information, completing a form, using interactive controls, or contacting the company.

Accessibility can be affected by website code, embedded technology, browser behavior, device settings, and third-party services. We continue reviewing the experience and making practical improvements where issues are identified.

We do not treat accessibility as a one-time website update.

Information should be perceivable.

Text, labels, contrast, page structure, and meaningful descriptions should help visitors understand what is present.

Controls should be operable.

Important actions should support keyboard use, visible focus, understandable labels, and practical target sizes.

Content should be understandable.

Navigation, headings, instructions, forms, and error messages should be clear and consistent.

Technology should remain compatible.

Semantic structure and standard controls help support browsers, devices, and assistive technologies.

Website Accessibility Features

Practical features that support different ways of using the website.

These features are intended to improve usability, but individual experiences may vary based on the device, browser, settings, and assistive technology being used.

Keyboard navigation

Visitors can use Tab and Shift plus Tab to move through links, buttons, menu controls, forms, and frequently asked questions.

Enter or Space activates most focused controls.

Structured headings

Pages use headings and sections to help visitors scan the page visually or move through content with assistive technology.

Major sections use descriptive headings.

Form labels and instructions

Contact and purchase forms are intended to provide labels, instructions, and clear information about what should be submitted.

Required information should be identified.

Browser zoom support

Responsive layouts are designed to reorganize as the viewport becomes narrower or browser zoom is increased.

Use browser zoom controls to enlarge content.

Visible focus indicators

Links, buttons, menus, form actions, and accordion controls use visible focus styling during keyboard navigation.

Focus shows the currently selected control.

Reduced motion preferences

Visitors who request reduced motion through their device or browser settings should receive fewer transitions and animated effects.

Motion is not required to understand core content.

Bennett and Voice Accessibility

Bennett is a voice experience, but voice should not be the only way to access business information.

Using Bennett requires a supported browser, microphone access, and the ability to participate in a voice conversation. That experience may not meet every visitor’s needs or work in every environment.

The underlying business information should remain available through the website’s written pages, and visitors can contact the Ask Bennett team when another form of assistance is needed.

Microphone access is requested by the browser, not activated automatically.

Visitors can decline microphone access and continue using the written website.

Important Voice Information

What visitors should know before starting Bennett.

The availability and behavior of the voice experience can depend on the visitor’s device, browser, microphone settings, connection, and local environment.

Microphone permission is required.

The browser will ask before the microphone can be used.

A quieter environment may improve recognition.

Background noise and microphone quality can affect the conversation.

Voice is not required to browse the website.

Written pages and standard navigation remain available.

Alternative assistance can be requested.

Contact the team when an accessibility barrier prevents access to information.

Using This Website

Common accessibility settings and navigation methods.

The exact commands may vary by operating system, browser, device, and assistive technology.

Navigate with a keyboard.

Use Tab to move forward through interactive controls and Shift plus Tab to move backward. Use Enter to activate links and buttons. Space may activate focused buttons and disclosure controls.

Increase browser zoom.

Use your browser’s zoom controls to enlarge text and interface elements. On many desktop browsers, Control plus Plus or Command plus Plus increases zoom.

Use reduced-motion settings.

Enable reduced motion in your device or browser accessibility settings to minimize transitions and animated effects supported by the page.

Use headings and landmarks.

Screen-reader users can navigate by headings, regions, main content, navigation areas, forms, and buttons where supported by their assistive technology.

Try Bennett

Visitors who choose to use Bennett can ask about pricing, supported languages, setup, branding, installation, and how the product works.

Contact the Team

Report an Accessibility Issue

Tell us what happened, where it happened, and what you were trying to do.

Include the page address, the device and browser being used, the assistive technology or accessibility setting involved, and a description of the barrier.

When possible, explain the information or action you were trying to access so the team can review an alternative while the issue is being investigated.

Accessibility FAQ

Clear answers about accessing the website and reporting barriers.

Review keyboard access, browser zoom, reduced motion, voice requirements, alternative support, and issue reporting.

Can I use the Ask Bennett website with a keyboard?

Important website links, buttons, menus, forms, and frequently asked question controls are intended to support keyboard navigation. Use Tab and Shift plus Tab to move between controls.

Can I enlarge the website text?

Yes. Use the zoom controls in your browser or device. The responsive website layout is designed to reorganize as the available viewing area becomes narrower.

Does the website support reduced motion?

The website includes reduced-motion rules intended to limit transitions and animated effects when the visitor enables a reduced-motion preference.

Is microphone access required to browse the website?

No. Microphone access is required only when a visitor chooses to begin a Bennett voice conversation. Written pages, navigation, pricing, and contact options remain available without microphone access.

What should I do if Bennett is not accessible to me?

Continue using the written website or contact the Ask Bennett team by email or through the accessibility support form. Explain what information or action you need help accessing.

What information should I include when reporting a barrier?

Include the page address, device, browser, assistive technology or accessibility setting, the action you were attempting, and a description of what prevented access.

Can I request the information in another way?

Yes. Contact the team and explain the information or action you need. The available alternative may depend on the request, the page, and the service involved.

Is every third-party service controlled by Ask Bennett?

No. Some website functions may depend on embedded or third-party technology. Ask Bennett can report and review issues, but some corrections may require action by the third-party provider.

Need Help Accessing Something?

Contact the team and tell us what you were trying to reach.

Include the page, device, browser, accessibility setting or assistive technology, and the information or action you need.